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Case Studies

HOW DO YOU HELP MORE CLIENTS BY USING THE SERVICES OF BRIGHTSTAR?

Nichola Jomoa
Mortgage Advisor

I have used Brightstar since 2012, the guys have always been very approachable and open to helping our clients through, in some cases, a stressful process. We like the fact they are an extension of what we do. We introduce Brightstar to our clients as our specialist team and they offer our clients seamless solutions. These are clients who wouldn’t normally be able to obtain a conventional mortgage but Brightstar are equipped to offer solutions where others fail. In the words of our clients: “you have helped me where no-one else could”.

We find Brightstar exceptionally useful for our non-conventional clients who may be looking for a slight income stretch or have minor adverse blemishes, as they often need a lender who has a different approach to high street affordability models. What is great about Brightstar is they are able to bridge gaps where conventional lending lets us down.

Brightstar’s service allows us to assist clients where others would fail and this enables us to maintain our working relationships with our clients and also our introducers, which is essential to our business.

HOW DO YOU HELP MORE CLIENTS BY USING THE SERVICES OF BRIGHTSTAR?

Pete Matthews
Mortgage Advisor

I use Brightstar for 80% of my bridging, corporate and development finance loans. Brightstar works with most of the lenders in the market. The way they structure their deals and their relationships with the lenders means that I can pass them my business but do not lose out on the proc fee. With the regulatory changes in both the residential and buy-to-let market, writing a mortgage is increasingly more time consuming so it just isn’t possible to spend time on everything.

Passing cases to Brightstar allows me to focus on my residential and buy-to-let business, while still looking after clients with more niche needs, without having to spend a day researching the market every time.

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