I have used Brightstar since 2012, the guys have always been very approachable and open to helping our clients through, in some cases, a stressful process. We like the fact they are an extension of what we do. We introduce Brightstar to our clients as our specialist team and they offer our clients seamless solutions. These are clients who wouldn’t normally be able to obtain a conventional mortgage but Brightstar are equipped to offer solutions where others fail. In the words of our clients: “you have helped me where no-one else could”.
We find Brightstar exceptionally useful for our non-conventional clients who may be looking for a slight income stretch or have minor adverse blemishes, as they often need a lender who has a different approach to high street affordability models. What is great about Brightstar is they are able to bridge gaps where conventional lending lets us down.
Brightstar’s service allows us to assist clients where others would fail and this enables us to maintain our working relationships with our clients and also our introducers, which is essential to our business.