The client had already been provided with terms from a high street bank, just prior to the pandemic. During the lockdown period, the client took out a CBILS loan with the same bank. When they tried to proceed with the mortgage, the client was informed that the bank would no longer be able to sanction the deal due to the client taking the CBILS loan. At the time of applying for the CBILS loan, the client was not advised that it would cause an issue.
The lender we used were prepared to accept that the client had taken out a CBILS loan but were required to take it into account for affordability purposes.