Call us: 01277 500 900
Professional introducers of client business
For the purposes of this Privacy Notice, Brightstar Financial, Bright Star or Brightstar are all trading styles of Bright Star Financial Limited and is a data controller as defined in the General Data Protection Regulation (GDPR). This is because Bright Star Financial Ltd may in some cases determine how your personal information will be used. By personal information, we mean information which, either by itself or combined with other information that is available to us, can be used to identify you, your principals, directors, shareholders or anyone employed by you or engaged by you who may access our online systems. For the purpose of this Privacy Notice, where we refer to “you” or “your” this will also include your principals, directors, shareholders, employees, contractors and workers.
If you are referring or passing personal client data to us, please do so under the terms of your original Introducer Agreement.
We will process your information in support of any applications made through Brightstar in line with the Introducer or Network Agreement. Such personal data is given directly by you and by people or companies authorised by you to act on your behalf, and it may also include information obtained from those third parties authorised by you to share such information with us, including:
Forenames, last name, maiden name, date of birth, gender, marital status, and username or similar identifier.
Why we need your data?
We will only collect and use your personal information in accordance with data protection laws for the purpose of facilitating your registration onto our Intermediary panel and onward processing of any applications you make on behalf of your clients through Brightstar or easysource+. Our grounds for processing your personal information are as follows:
For the purposes of our own Legitimate Interests – We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Our grounds for processing your personal information are as follows:
For the purposes of future marketing under Consent – You will be asked for your Consent to receive communications from Brightstar in relation to our services and products. We will never sell or pass your details onto third parties.
Where we store your personal data
Once we have received your personal data, we will use (and require our suppliers and partners to use) procedures and security features to try to prevent unauthorised access, unlawful processing, accidental loss or destruction of, or damage to it. However, the transmission of information via the Internet is not completely secure and, while we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our service and any transmission is at your own risk.
How long we keep your data
Businesses or individuals conducting business related activities with Brightstar will be initially opted in for marketing purposes upon registration with our systems. You will be given the option to unsubscribe from marketing e-mails utilising an “unsubscribe” option contained within every marketing e-mail. The information we use for marketing purposes will be kept with us until you notify us that you no longer wish us to retain this information.
If you have any concerns or would like to be removed from future marketing, please contact us on email@example.com
Disclosure of your information
We will keep your personal data confidential and only disclose it to others for the purposes of facilitating your loan application(s) on behalf of your client(s), as well as in the following specific circumstances:
The Use of Your Data with Regards to Trustpilot
We have teamed up with the independent review company Trustpilot to collect independent customer reviews. Trustpilot may contact you via the email address provided, to ask you to share your experience of Bright Star Financial Ltd. The only information we share with Trustpilot is your name and email address to enable them to contact you with a feedback request. You are under no obligation to provide feedback via this method.
You have the right to request a copy of the personal information that we hold about you, its origin and any recipients of it as well as the purpose of any data processing carried out.
Email – firstname.lastname@example.org
Phone – 01277 500900
Address –Brightstar Financial, Unit 7, Lake Meadows Business Park, Woodbrook Crescent, Billericay, Essex, CM12 0EQ
We will aim to respond to all requests within 30 days except in instances where the request may be complex. We shall let you know within the 30-day period if we will need more time but no longer than 90 days.
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.
Phone – 01277 500900
Address – Brightstar Financial, Unit 7, Lake Meadows Business Park, Woodbrook Crescent, Billericay, Essex, CM12 0EQ
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office http://ico.org.uk/
This Policy was made available when first registering for easysource+, it is your responsibility to have read and understood this policy prior to accepting the Terms and Conditions.
We keep our privacy notice under regular review. This privacy notice was last updated on 25th April 2022.