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Seven in 10 brokers believe some advisers are turning away clients with specialist lending requirements, often with little or no information when products are available.
In our exclusive poll of hundreds of mortgage brokers, 69% of respondents said clients were not getting the information they need.
Our poll shows 94% of brokers agree that there is a moral obligation to make customers aware that there are specialist lending options available, even if the broker doesn’t want to provide the advice.
It shows how borrowers are not getting the information they need to make decisions in the specialist loan sector. And it demonstrates the clear need and demand for specialist distributors.
When asked, brokers said the main reason clients were being turned away without the proper information is concern over knowledge to deal with the complexity of specialist lending deals and the time-consuming process.
