As one of our brokers you can source client solutions across multiple sectors, submit and track their cases 24/7.
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Giving you access to over 250 years of relevant industry experience.
Our second charge mortgage team are all CeMAP qualified, in line with regulatory requirements. The rest of our specialist teams are also either CeMAP qualified or are currently in the process of qualifying to ensure you receive quality, knowledgeable support.
We’re also committed to the personal and professional development of our people and our in-house training and knowledge sharing is among the best in the industry, which is why we’ve been named the best small company to work for in 2019 and 2020 by The Sunday Times and awarded the prestigious ‘Investors in People’ Gold award standard.
Supporting you every step of the way.
We’re passionate about our industry and being the best in everything we do – especially when it comes to making everything as easy as possible for you. The level of expertise required to manage cases for clients with specialist lending needs is far more complex than the mainstream market. As a result, it can be more time consuming, but our case managers know their chosen sector intimately and will always be on hand to help you through the whole process.Â
Here are many more of the additional benefits we can provide.
Working together to provide the right advice for your clients.
Discover moreAccess to lenders and market-leading exclusives.
Discover moreGiving you choice to suit your business needs.
Discover moreInvesting in technology to make your life easier.
Discover moreTreating all clients fairly.
Discover moreWith us, you're fully covered.
Discover moreTrusted by 70% of the UK's mortgage intermediaries.
Discover moreWe’re here to make life simpler for you.
This specially created charter defines everything that’s unique about the service you can expect from us.
Sourcing made easy.
You’ll get access to the most advanced sourcing system, including an ‘Evidence of Research’ document free of charge.
Unrivalled expertise.
You’ll be contacted upon the submission of every enquiry, offering you our expertise on all our lenders’ criteria.
Support throughout.
You’ll receive direct access to a dedicated case manager, who will look after your client’s application from initial enquiry to completion.
Real time updates.
You’ll be given access to an intelligent case management system, enabling you to view detailed information on the progress of your client’s application, in real time 24/7. This includes the ability to upload and download the required documentation for the application.
Weekly summaries.
You’ll be contacted at every stage and/or when changes occur with regular, automated updates and a weekly summary of your pipeline with us, including the current stage and number of outstanding requirements.
Bespoke approach.
Your list of requirements will be specific to your chosen lender and we’ll apply this individual, tailored approach to each of your clients.
Quality comes as standard.
You can be certain you’ll be dealing with a team who have been trained to the very highest standards. That’s because we have a clearly-defined customer experience training programme and adhere to a customer service charter, all of which has contributed to us becoming an ‘Investors in People’ Gold organisation.
Peace of mind.
You are guaranteed direct access to our directors, in the unlikely event that the need arises.
