Why partner with Brightstar

Brightstar are a team of specialist lending experts covering six key disciplines:

  • Specialist Residential & Buy to Let Mortgages
  • Second Charge Mortgages
  • Unsecured Loans
  • Bridging Finance
  • Commercial Finance
  • Development Finance

Dedicated to the intermediary community, we aim to help you with complex cases that may be proving difficult to place with mainstream lenders, enabling you to expand your client offering and income potential.

We are a multi-award winning business and have already originated over £1bn in specialist lending since our inception in 2011.

We are ‘THE HUB’ for all of your clients’ specialist lending needs and here are some of the reasons why:

Specialist Finance made easy

We have expert case managers in each of our 6 specialist divisions who know their chosen sector intimately. We not only provide access to lenders and their products, we aim to support you, the intermediary, through the whole process with dedicated case management and state-of-the-art technology. Our 8 point ‘Made Easy’ charter defines everything that is unique about the service you can expect from Brightstar.

Technology

Our goal is to make your experience with us as easy as possible. With that in mind we have invested heavily in technology to offer you access to instant quotations across 4 of our product categories, full visibility over the progress of your case and the ability to upload /download documentation. Full information on the features and benefits can be found in the ‘EasySource’ section of this information pack. Register now at: www.easysource.co.uk

Quality and Experience

Our second charge mortgage team are all CeMAP qualified, in line with regulatory requirements. The rest of our specialist teams are also either CeMAP qualified or are currently in the process of qualifying to ensure quality and knowledgeable support throughout your experience with us. Our commitment to the personal and professional development of our people is second to none and our in-house training is among the best in the industry; as testament to this, we have been awarded the prestigious IIP Gold award standard. We share over 250 years of relevant industry experience among our team.

Educators

Over 80% of respondents to our survey claimed that with the lending market growing harder due to tougher lending decisions on the high street, they were not confident of providing the right advice for their clients. The specialist lending market is growing as more clients need the kind of expertise we can provide, and we are committed to helping more intermediaries become confident in this fast growing and vital sector of the market.

Treating customers fairly

We are committed to offering clients the highest possible standards of service when managing their cases. In doing so, we are pleased to support the Financial Conduct Authority initiative ‘Treating Customers Fairly’ which is an ingrained part of our business culture.

Insurances

We hold full PI insurance through Towergate, which covers loss due to misinformation or negligence and any actionable complaints against an intermediary, network or mortgage club. Policy details are available upon request.

  

Contact our helpdesk today:

01277 500 900

or email

helpdesk@brightstarhub.co.uk

Specialist Finance Made Easy