Brightstar are a team of specialist lending experts covering six key disciplines:
Dedicated to the intermediary community, we aim to help you with complex cases that may be proving difficult to place with mainstream lenders, enabling you to expand your client offering and income potential.
Founded in 2011, Brightstar has grown to become a multi-award winning business and is on course to smash £1 billion of specialist lending during 2017. Brightstar have won 44 national awards including Mortgage Strategy Best Specialist Distributor/Broker for 4 consecutive years from 2014-2017, Best Business Leader and Specialist Distributor at the British Mortgage Awards in 2015-2016.
In July 2016, Brightstar was named the Investors in People (IIP) Gold Employer of the Year, beating more than 300 companies from 29 countries across the globe. Brightstar won from the top 7% of all IIP certified businesses in the world.
Brightstar are ‘THE HUB’ for all of your clients’ specialist lending needs and here are some of the reasons why:
We have expert case managers in each of our 6 specialist divisions who know their chosen sector intimately. We not only provide access to lenders and their products, we aim to support you, the intermediary, through the whole process with dedicated case management and state-of-the-art technology. Our 8 point ‘Made Easy’ charter defines everything that is unique about the service you can expect from Brightstar.
Brightstar have brought to market a host of new exclusive products designed by broker demand. On the 4th of July 2017, we re-launched the iconic Private Label, a white label lending brand first launched in 1977 by industry veteran Stephen Knight.
Initially, we launched with four new mortgage products that are funded by specialist lenders including Kent Reliance, Castle Trust and a number of building societies including Family Building Society, Bath, Saffron, Mansfield and Penrith. Further details can be found on www.privatelabel.co.uk
This is just the start. We want Private Label to be an active brokers’ lab where you feed your ideas into Brightstar about market niches and so that we can help make it happen. We are absolutely committed to designing new products from broker feedback and demand. I would like to offer all our introducers the opportunity to be involved in creating new products. Please contact me directly (email@example.com) about which areas of the market are currently underserved and which new product areas and criteria would most help your clients.
Our goal is to make your experience with us as easy as possible. With that in mind we have invested heavily in technology to offer you access to instant quotations across 4 of our product categories, full visibility over the progress of your case and the ability to upload /download documentation. Full information on the features and benefits can be found in the ‘EasySource’ section of this information pack. Register now at: www.easysource.co.uk
Our second charge mortgage team are all CeMAP qualified, in line with regulatory requirements. The rest of our specialist teams are also either CeMAP qualified or are currently in the process of qualifying to ensure quality and knowledgeable support throughout your experience with us. Our commitment to the personal and professional development of our people is second to none and our in-house training is among the best in the industry; as testament to this, we have been awarded the prestigious IIP Gold award standard. We share over 250 years of relevant industry experience among our team.
Over 80% of respondents to our survey claimed that with the lending market growing harder due to tougher lending decisions on the high street, they were not confident of providing the right advice for their clients. The specialist lending market is growing as more clients need the kind of expertise we can provide, and we are committed to helping more intermediaries become confident in this fast growing and vital sector of the market.
We are committed to offering clients the highest possible standards of service when managing their cases. In doing so, we are pleased to support the Financial Conduct Authority initiative ‘Treating Customers Fairly’ which is an ingrained part of our business culture.
We hold full PI insurance through Towergate, which covers loss due to misinformation or negligence and any actionable complaints against an intermediary, network or mortgage club. Policy details are available upon request.
Contact our helpdesk today: